Privacy Policy

Updated at: 2024-04-18.

In order to guarantee the security and privacy of the users of our website and in accordance with the General Data Protection Regulation and the Personal Data Protection Law, below we inform how we collect, use and safeguard the data of the people who contact us:


Responsible for the treatment

The interested party who provides us with personal data through this website is informed that the processing of their data is carried out by: Globaria | Services Globales SL (hereinafter Globaria) with address in the GLS Building. Floor 1. Office 34. Calle Sigfrido, 1. Málaga. 29006 Telephone +34 951 100 100


Purposes of data processing

At Globaria, data processing is carried out for the following purposes, depending on the reason why you have provided it to us:

* Fulfill the order, request or request made by the user through our website, which may entail billing and collection of the contracted services.
* Respond to queries made by anyone who contacts us through our web portal, and, if applicable, contact them through the means provided to us.
* Carrying out statistical studies.
* Manage user participation in all types of raffles, contests, promotions, etc. that are carried out through our online platform, and can therefore be registered there.
* Offer users our new products, information, content and services always in a personalized way and protected by legitimate interest (Art. 6.1.f of the General Data Protection Regulation)


Duration of data processing

Depending on the reason why the user contacts us, different retention periods for personal data may be established:

* In the event that data related to billing and collection of contracted services must be processed, the data will be kept for as long as the contractual relationship is maintained. Once this has expired, the data will be kept for the time established by current legislation.
* If you contact us for the purposes of making any type of query related to our company or the products or services we offer, your personal data will be kept for as long as we need to respond to your request, and once it is resolved, We will store them for an additional year, at which time they will be disposed of.
* In the event that you provide your personal data in order to participate in the promotions that we offer, as well as in games, raffles or contests, we will keep your data for the duration of the same, which will be determined in the bases established for this purpose, and once they are completed, during the legal time established by the applicable regulations in this regard.
* If you have established a contractual relationship with our company or have given us your consent to receive commercial communications, your personal data will be kept indefinitely as long as we do not receive instructions to the contrary.


Legitimation for data processing

The legal basis for the processing of your data, in accordance with the General Data Protection Regulation in general (contracting of services, consultations, participating in events organized by Globaria) is protected by the fact that the interested party gave their consent for the processing. of your personal data for one or more specific purposes or because the processing is necessary for the execution of a contract to which the interested party is a party or for the application at the request of the interested party of pre-contractual measures.


The sending of commercial communications finds legal protection in that the treatment is necessary for the satisfaction of legitimate interests pursued by the person responsible for the treatment since with them we intend to publicize our offer of products and/or services that may be of interest to the recipient. , although the recipient may revoke their consent or show opposition to continuing to receive them at any time as established by the General Data Protection Regulation.


Communication of your data

The personal data provided through our website will only be communicated to the Public Administrations in cases in which a Law requires it, or to the financial entities with which Globaria works to manage the commercial transactions derived from the contract. signed with our company.


Data Protection Rights

The General Data Protection Regulation contemplates several rights that the owners of personal data have, and in particular the following are established:

* Right of access to know what user data Globaria is processing.
* Right for Globaria to delete the data provided when its processing is no longer necessary for the purposes for which it was communicated.
* The owner of the data may also request rectification in the event that he or she considers that the information being processed is incorrect, or even request its limitation. * The RGPD also establishes the possibility that the owner of personal data may oppose their processing and even exercise their right to portability.
* The circumstance of having granted consent for several different purposes is not an obstacle to revoking it for all or only some of them.
* We also inform you that in the event that you consider that your rights are being violated, you can file a claim with the Spanish Data Protection Agency.
* The way to exercise the rights indicated above is by contacting Globaria, and you can contact us by sending a postal or electronic communication to the addresses indicated above.


More information

Users, by completing the Globaria forms and checking the corresponding box, expressly and freely and unequivocally accept that their personal data will be processed by Globaria to carry out the following purposes:

* Sending commercial advertising communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These commercial communications will be related to products or services offered by Globaria, as well as by collaborators with whom it has reached a commercial promotion agreement, always guaranteeing strict compliance with current regulations on data protection.


Carry out statistical studies.

Process orders, requests or any type of request that is made by the user through any of the contact forms made available to the user on the company's website. Send the website's newsletter, or any other newscast that could be established by Globaria.

Globaria expressly informs and guarantees users that their personal data will not be transferred in any case to third parties other than the person responsible for the file or the companies in its business group, and that whenever any type of transfer of personal data is to be carried out, Previously, the consent of the owners would be requested. All data requested through the website is necessary to provide optimal service to the user. In the event that not all data is provided, Globaria does not guarantee that the information and services provided are completely adjusted to your needs. Globaria guarantees in all cases to the user the exercise of the rights of access, rectification, cancellation, opposition, in the terms provided in current legislation. Therefore, you may exercise your rights by sending an express request, along with a copy of your ID, passport or residence permit, through the following means:


Services Globales SL (hereinafter Globaria) with address in the GLS Building. Floor 1. Office 34. Calle Sigfrido, 1. Málaga. 29006


Likewise, the user may unsubscribe from any of the subscription services provided, as well as from receiving communications, by contacting Globaria through the indicated means. Likewise, Globaria has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.


Use of Cookies and the activity file

Globaria, on its own behalf or on behalf of a third party contracted to provide measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser through a web server with the purpose of recording the user's activities during their browsing time.


The cookies used by the website are only associated with an anonymous user and their computer, and do not themselves provide the user's personal data. Through the use of cookies, it is possible for the server where the website is located to recognize the web browser used by the user in order to make navigation easier, allowing, for example, access to users who have registered. previously, access the areas, services, promotions or contests reserved exclusively for them without having to register for each visit. They are also used to measure the audience and traffic parameters, control the progress and number of entries.


The user has the possibility of configuring their browser to be notified of the receipt of cookies and to prevent their installation on their computer. Please consult your browser's instructions and manuals for more information.


The cookies that this website may use are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.


IP ADDRESSES

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain measurements, only statistics, that allow knowing the number of page impressions, the number of visits made to the services. website, the order of visits, the access point, etc.


SECURITY

The website uses generally accepted industry information security techniques, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data.


MODIFICATION OF THE PRIVACY POLICY

Globaria reserves the right to modify this privacy policy to adapt it to future developments in the service, legislation or jurisprudence.