Conversion Rate Optimization (CRO) is the process of increasing the percentage of your website visitors who take a desired action, such as filling out a form, making a purchase, or signing up for a newsletter. CRO involves understanding how users navigate your site, what actions they take, and what stops them from completing your goals.
Conversion rate optimization uses a variety of techniques, such as A/B testing, conversion funnel analysis, and user experience improvements. For example, you might discover that a large number of users abandon your shopping cart at a specific step in the process. By performing A/B testing, you could experiment with different layouts and messaging at that step to see what changes increase conversions.
Imagine you run an e-commerce website that sells beauty products. Through data analysis, you might notice that product pages with more photos and detailed descriptions have higher conversion rates. By implementing these improvements across all of your product pages, you could see an overall increase in conversions, significantly improving your ROI.