AI-powered chatbots are programs that use artificial intelligence to interact with users in real-time, answering questions and providing useful information. These chatbots are commonly integrated into websites and apps to improve the user experience.
For example, if you run an online store, an AI-powered chatbot can help customers find products, answer questions about shipping, and process returns. Not only does this improve customer satisfaction, but it also frees up time for you and your team to focus on other important tasks.