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Concept and definition

504 Gateway Timeout

The 504 Gateway Timeout error occurs when a server acting as a gateway or proxy does not receive a response in time from the origin server. This indicates communication problems between servers, preventing the requested page from loading correctly. 504 errors are usually temporary, but if they occur frequently, they can negatively impact user experience and website performance.

From a user perspective, a 504 error is frustrating because it means that the page they want to view is not available at that moment. This can lead to a loss of visitors and affect the perception of the site's trustworthiness. For search engines, 504 errors can be a sign of problems with the site's infrastructure, which can negatively impact SEO if not resolved quickly.

To fix a 504 error, you need to identify and resolve the underlying cause. Some common solutions include:

  • Check server connectivity: Make sure that the servers can communicate with each other without problems.
  • Optimize server performance: If the origin server is overloaded, consider optimizing its performance or increasing its capacity.
  • Properly configure timeout settings: Adjust proxy server timeouts to allow more time for responses from the origin server.

For example, if a visitor tries to access www.example.com and sees a 504 error, this could indicate that the web server is unable to get a response in time from the database server. This problem can be resolved by adjusting server settings or improving the database server's ability to handle requests.

Additionally, it's important to implement a custom 504 error page that informs users about the problem and invites them to try again later. For example:
<h1>Timeout</h1> <p>The server is taking too long to respond. Please try again in a few moments.</p>

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